New Regulator, New Standards, Royal Commission – No Worries!

Your complete solution for managing your governance, risk and compliance – now and in the future.

The Complete Solution Aged Care Providers Have Been Waiting For


The Aged Care industry is facing more regulation and scrutiny than ever before.

Now there’s a way for residential aged care providers to meet your regulatory obligations and create a compliance culture that your staff will embrace – CompliCare

  • Be ready if a surprise inspection happens
  • Be confident when it’s time for accreditation
  • Be informed of regulatory or legal changes and updates to best practice
  • Be prepared when the Royal Commission releases its findings
  • Be assured your workforce understand their obligations 

What is CompliCare?


CompliCare is a one-stop solution for simplifying your risk, compliance and policy management so you can focus on caring for consumers.

It delivers specialist aged care content through easy-to-use, state-of-the-art online tools.

You will be able to demonstrate that you have met your obligations and that you have firmly embedded compliance as an integral part of your organisational culture.


CompliCare Content Includes:


A complete set of policies and procedures, that are kept up-to-date with changes in the law and best practice, along with training and testing to ensure those policies are understood by staff. Content includes:

Risk Management


Quality Standards Compliance


Complaints Handling




Incidents & Breaches


Human Resources


Workplace Safety


Clinical and Personal Care


How does CompliCare Work?


We know that simply providing policies will not make your facility compliant. Your people will. So, we help our facilities and their staff actually understand what you are required to do and then do what you are required to do. It’s about bringing policies to life by bringing policy and practice together to create desired behavioural outcomes.

P-LAR is our model that assists facilities in your “Policy to Culture” journey:



You will be able to:

  • Access, search and version control policy content
  • Assign and track training and staff PD
  • Assign and track tasks
  • Assess and manage risks
  • Capture incidents
  • Maintain registers
  • Generate custom reports

Who is Behind CompliCare?


Critical Success Solutions have been providing consulting, policy and training services to Aged Care and Disability Services since 2002.

After witnessing a number of businesses experiencing difficulty in meeting increasing industry, client, regulatory and legal requirements, Critical Success Solutions was established to provide individually tailored practical solutions to specific requirements that are met to the satisfaction of each customer.

We understand that no two businesses are exactly the same and therefore each would need a considered and thoughtful approach and solution.

CompliSpace helps under-resourced organisations in highly-regulated industries get their governance, risk, compliance and policy management right, so that they can focus on their core business with confidence.

Our specialty is helping organisations manage new Standards and the outcomes from Royal Commissions.

We work with over 600 non-government schools across Australia.

We see similarities between the Education and Aged Care sectors because each is made up of organisations that are committed to serving some of our country’s most vulnerable people. And each sector is under highly complex and constantly changing regulatory pressure, yet tend to have staff who aren’t lawyers or compliance experts.


Request a Conversation

And see how CompliCare can simplify all the new complexities you’re having to deal with