Frederic House is an aged care service providing a long term home for men experiencing homelessness or who are unable to live independently due to their medical support needs. They launched Ideagen CompliSpace to help manage their compliance needs.
Our initial launch was a success with the staff learning how to access the portal and navigating the location of different policies and modules on the system.
The beauty of having a single sign on feature means that staff have quick access to the portal while at work, and access to the portal when at home or on other devices.
Staff have been individually shown the portal and then asked to sign an acknowledgement form for accountability and assurance purposes to demonstrate that they are aware of the location of the new policies and how to access portals.
Staff are also aware of the Vinnies wide policies and that the Ideagen CompliSpace policies are to be read in conjunction with them, not in isolation.
The feedback regarding the portal from the staff so far has been great. Staff were aware that this was a gap in our service and are excited to see it be filled. Staff also said that the sign on process was easy and the portal was easy to navigate.
Rebecca El-Khoury
Senior Quality, Partner St Vincent de Paul Society NSW.